This procedure ensures the safety of students attending Stage Academy activities by regulating who is allowed to pick them up, ensuring all students are picked up by someone who has been pre-authorised by the parent and requiring that we have written authorisation for all children aged ten and over who are allowed to go home on their own.
Adding pickup adults
When a parent first enrols their child in a Stage Academy activity they must provide the names of all responsible people that they would like to authorise to pick up their child. In the case of children ten or over the parent may decide to allow their child to leave Stage Academy activities unaccompanied, if this is the case the parent must authorise this on their child's registration form at the time of enrolment.
Changing pickup adults
It is the parent's responsibility to ensure the pickup adults list for their child is accurate and kept up to date. Parents should inform Stage Academy of any changes to pick up arrangements immediately in writing through the Parent Account section of the Stage Academy website by filling out the Add/Remove Pickup Adult form.
Students will only be released to those on their "Pickup Adults" list or allowed to go home alone if pre-authorised through the Stage Academy Parent Account. Stage Academy staff will double-check the name of anyone coming to pick up who they do not recognise as a pickup person. If someone arrives to pick up who is not on the "Pickup Adults" list or if no adult has arrived to pick up the student then the student will wait inside the Stage Academy classroom accompanied by a member of staff.
If the person picking up is not on the pickup adults list
Should someone arrive to pick up a student who is not on their pre-authorised "Pickup Adults" list the Stage Academy staff member in charge must telephone the parent and ask them to confirm the full name of the person picking up. If this name matches the name given by the person in attendance the student will be released, however, the parent will be asked to update their details through their parent account immediately to reflect the change.
If the parent can not be contacted the Stage Academy Principal may at their discretion call the students emergency contacts for confirmation of pickup arrangements.
If no contact can be made either with the parent or emergency contact or the Stage Academy Principal is not absolutely satisfied that the person in attendance is an authorised pick up adult the student will not be released and must stay at the venue accompanied by a Stage Academy staff member until such a time that someone on the pickup adult list arrives. Should the matter be unresolved 15 minutes after pickup time it will be escalated to the managing principal who along with any other staff members present should attempt to satisfy themselves that it is appropriate to release the student to the attending adult.
Stage Academy reserves the right to refuse the pickup of a student by anyone not on the pickup adult list.
If a parent is late picking up their child the student will remain in the care of Stage Academy staff who will take the following action:
- Contact the parent by telephone if the child has not been collected five minutes following the advertised class end time.
- Ask the parent to organise alternative pick up arrangements is necessary.
- After 15 minutes if no contact has been made staff will call all people on the emergency contact list.
- After 30 minutes if no contact has been made the matter will be escalated to the managing principal.
- After 60 minutes if no contact has been made the managing principal will contact the relevant local authorities social care team, the student will remain with Stage Academy staff until they are either picked up by an authorised pickup adult or placed in the care of the relevant social care team.
Late pickup can severely hinder Stage Academy's ability to operate sustainably, please always aim to arrive early to pick up your child from our activities. Stage Academy reserves the right to charge the parent in the event of late pickup.