This agreement is made between the parent or guardian (“parent“, “you” or “your“) of each enrolled student (“student“) by a parent and Stage Academy Limited (“Stage Academy“, “we“, “our” or “us“), a limited company registered in the United Kingdom with registration number 11995487 and registered offices at 20-22 Wenlock Road, London, England, N1 7GU, trading as Stage Academy, Stage Academy Jrs, Stage Parties, Stage Education, Stage Agency and Stage Creative – together (the “parties“) – and is valid at all times whilst the student is enrolled on any Stage Academy activity and until such time written notice is given in accordance with these terms.
Before your child enrols in Stage Academy, it’s important that the parties all agree and understand how our relationship will work, so we’ve written some terms and conditions to help explain how we operate, and how we’ll work with you.
We can change these terms at any time. When we do, we’ll let you know by either writing to you, emailing you or updating this webpage. For the avoidance of doubt, updating this webpage, without either writing to you or emailing you, will be considered adequate notice of any change to the terms.
If you disagree with any changes to the terms, your sole remedy will be to cancel your subscription to Stage Academy, providing the customary notice period (unless the terms change in a way that is detrimental to you, in which case you may have limited rights to cancel without providing the customary notice period – we will inform you if this is the case).
Continuing to attend classes after a change to the terms, or continuing to interact with any of our services after a change to the terms, will indicate acceptance of the new terms.
These terms supersede and extinguish all previous agreements between the parties (whether written or oral) and shall govern the contractual relationship between us going forwards. Any promises, guarantees or offers made by a member of the Stage Academy team, or any of our affiliates, agents or franchisees, which are not confirmed in writing in this agreement or any attached schedule, do not form part of our contract and are not binding on either of the parties.
Just so you know:
- A course refers to a course of classes offering tuition in dance, drama and singing which will be delivered during the term. Course classes will take place once per week for a certain number of hours, as detailed at the time of booking.
- A workshop refers to a course of classes delivered outside of the term, or during the term but outside of the usual schedule of the course.
- A party refers to a one-time performing arts class delivered at a location of the parents choosing, for both the student and friends and family members of the student.
- The principal refers to the principal of a particular Stage Academy school.
- Term refers to one normal academic term of Stage Academy schools during which the courses are run.
- Term dates refer to the dates for the relevant term and, for the avoidance of doubt, have no bearing or resemblance to the local authority term dates in the area where the school is run
We’ve tried to make these terms as easy to read and understand as possible, but if you’ve any questions after reading them, you can contact us or let your Stage Academy principal know. We’ll be happy to help.
Enrolling a new student in a Stage Academy activity
To apply for a place for a new student on a Stage Academy activity, the parent must indicate their agreement to the terms and submit an application form online.
Each students place is allocated on a ‘first come, first served’ basis, and will not be confirmed until the first monthly membership payment (“subscription payment“) is successfully received, or in the case of workshops and parties, until full payment for the cost of the workshop is successfully received.
For the avoidance of doubt, whilst from time-to-time the student may be offered a free trial session to try the course, the offering of a free trial session does not confirm or reserve a place for the student on the course.
The subscription payment for a particular course will be indicated on the application form, and in marketing materials for the course.
If Stage Academy is unable to accept the student due to capacity reasons, the student may at the parent’s discretion be placed on a waiting list. No payment will be due to be placed on the waiting list, and no subscription payment will be taken if a place is unavailable for the student (except in exceptional circumstances – such as where two parents apply at around the same time for the same place, in which case, the subscription payment of the second parent will be refunded expediently).
After the first subscription payment is made, you have a fourteen (14) calendar day cancellation period (‘cancellation period‘) to change your mind and cancel the students place on the Stage Academy activity without serving the notice period, however:
- If the Stage Academy activity starts during the cancellation period, then whether the student attends the activity or not, the first subscription payment is non-refundable
- If the Stage Academy activity is a workshop or party and is booked with less than 30 days notice, or the cancellation period coincides with this 30 days notice, then the payment is non-refundable
Subscription payments and cancellation terms
Each month, a subscription payment for the relevant course will be taken from the parents nominated payment method on the anniversary date of the parent signing up.
There are twelve subscription payments in a year, and they are taken regardless of whether term is in-session or out of session.
Each class within a course has a nominal value, which is calculated as:
The subscription payment less a 10% administration fee multiplied by 12 and then divided by the number of classes in three terms of the course (usually 39 classes)
For example, if the subscription payment is £70.00 per month, then annualised, the subscription payment is made up of:
- A total fee of £840.00, which comprises:
- A membership administration fee of £84.00
- 38 class fees of £19.39
- 1 class fee of £19.18
Class fees are always calculated by dividing the annualised subscription payment after the membership administration fee, and then rounding up to the nearest complete penny, and then the final class fee is calculated by taking the remaining funds from the annualised subscription payment after charging for the other classes using the method described above.
If you wish to cancel the students subscription to Stage Academy, you must notify us in writing one membership month in advance (the “notice period“) of the student leaving the course. For the avoidance of doubt, a membership month runs from the date you signed up each month.
So, for example, if you signed up on the 20th October 2018, and provided a notice period on the 5th March 2019, your notice period would end on the 19th April 2019. Your subscription payment remains owing throughout the notice period.
At the end of the notice period, we will calculate whether you are due any refund for unused classes in the following way:
- First, we will calculate how much of your annualised subscription payment you have made
- Then, we will deduct the administration charge for the full year, regardless of how long you have held your membership
- Then, we will deduct the charges for each class from the course that the student had the opportunity to attend (whether they attended or not) whilst you held your membership
If after these deductions, your account has a positive balance, it will be refunded promptly. If after these deductions, your account has a negative balance, it will be charged accordingly.
If you fall behind on your subscription payments, the student will not be able to attend Stage Academy until you catch up, but you will still be liable to pay all subscription payments in full until you have served a notice period.
We can cancel your subscription for non-payment as soon as your subscription payments fall behind, and we are not required to inform you of this in advance, or give you any warnings. If we cancel your subscription for non-payment, we will calculate how much you owe including the notice period and send you a final invoice for payment.
If the course is full and operating a waiting list and we are able to fill the students place during the notice period, we may at our discretion give you the opportunity to receive a 50% reimbursement of the subscription payments during the notice period for any classes that we mutually agree your child will not attend.
No student will ever be allowed to attend Stage Academy whilst subscription payments are outstanding.
A Stage Academy may, at its discretion, offer the second child of the same family attending a course at the same time, a sibling discount of up to twenty five percent (25%) on course fees. This discretionary sibling discount will only apply if Stage Academy is informed of the sibling relationship prior to the first subscription payment. Only one discount may apply against the course fee for an individual child at any one time, and if the first child leaves Stage Academy the discount for the second child will be removed immediately, at the start of the first child’s notice period.
Once enrolled on a course, the term dates for the next term will be made known to parents either in writing, by email, orally or on our website at the end of the current term.
If a course session falls on a bank holiday then a replacement class will be added onto the end of the current term time table or the subsequent term.
Students are automatically re-enrolled in their course for subsequent terms unless the membership is cancelled with the appropriate notice period, and you will remain liable for all subscription payments after your membership starts, even if the student does not attend Stage Academy.
From time-to-time, we may offer you the opportunity to book a free trial of one of our courses. Free trials will be limited at all times to one trial per student. If a student has previously attended a free trial (at any time, of any Stage Academy class), they may not be permitted to attend another free trial.
Likewise, if a student is booked on a free trial and does not attend, Stage Academy may not offer to reschedule the free trial for another session.
You must attend the free trial personally with the student, and you must arrive 10 minutes before the scheduled start time of the class. You must be prepared to stay for the first 20 minutes of the class, to talk to our principal about the school and the Stage Academy membership options.
Stage Academy may cancel or refuse a free trial to any student, at any time and for any reason.
Health and injuries
Students participate at their own risk and are obliged to inform Stage Academy and its staff of any existing injuries or medical condition. All application forms must have any known medical conditions stated and any changes to such information must be notified to Stage Academy immediately in writing.
If you are unsure whether a student should participate in any activity please consult the student’s GP before enrolling the student on a Stage Academy activity.
Any medication left on the school premises must be clearly labelled and the student should, unless Stage Academy has agreed in writing otherwise, be able to administer it themselves.
If you have indicated that the student requires medication and they attend a class or workshop without the medication they will be denied entry. You will still have to pay for the class or workshop.
Students must wear suitable footwear and clothing at all times, including Stage Academy uniform for all courses and workshops.
If a student is unwell or has an accident requiring emergency treatment, the parent will be contacted via the emergency contact details provided on the application form.
Parents are solely responsible for keeping emergency contact details up to date.
Students are expected to take care of their own belongings. Stage Academy can accept no liability for lost or damaged belongings, even if the damage was caused by another student or a Stage Academy employee, agent, affiliate or franchisee.
You acknowledge that the maximum aggregate liability of Stage Academy to a student or parent under these terms shall not exceed the Stage Academy activity fee to which a claim relates (which in the case of courses is for the avoidance of doubt the fee for one class as explained above).
The liability of Stage Academy and it’s employees, agents and franchisees is restricted to class time only and then only to gross negligence.
Stage Academy may, at its complete discretion, refuse a student entry to a Stage Academy activity or session of Stage Academy activity if it is felt that the students behaviour is unacceptable, or for any other reason. No refund will be provided and you will still be liable for the complete cost of the students activity.
Stage Academy reserves the right to make changes to the timetable and to the teaching staff from the advertised program in the event of illness or any other circumstances beyond our control.
When a session of Stage Academy activity has been cancelled by Stage Academy we will provide as much notice as possible by email, text message, phone, social media or by updating our website. You are responsible for checking for these updates.
It is occasionally necessary to change the time and/or venue of a Stage Academy activity. This will only be done if absolutely necessary and Stage Academy will make best endeavours to keep class times and locations as similar as possible.
In the event that a student is unable to attend a Stage Academy activity session due to sickness, holiday, weather conditions, the availability of transport, a decision by the parent or student not to attend or any other reason, the parent is still liable for the charges for the session in full.
All students who require collection after a session must be collected within 5 minutes of the session ending. Late collection of a student will be subject to a charge to the parent of £10 per part or elapsed 15 minutes. If a student is collected late on three or more occasions during the course of the membership, the membership may be cancelled by Stage Academy at its complete discretion, and the notice period will apply.
Stage Academy membership fees are reviewed annually on the 1st January. You agree that any increase to membership fees lower than the rate of RPI as calculated based on the November RPI of the previous year, or 15%, whichever is the higher, shall not for the purposes of our agreement constitute a detrimental change to the terms. Stage Academy shall advise of its revised membership fees by December 23rd of each year.
Stage Academy may also increase its membership fees in April, July, or October by no more than RPI for two months prior to the above listed months where RPI is higher than 5% to protect us from the impact of hyperinflation and allow us to run the classes sustainably.
These terms together with any welcome pack constitute the entire agreement between the parties which supersedes and extinguishes all previous agreements, promises, assurances, warranties, representations and understandings between them wether written or oral, relating to its subject matter.
In the event that one or more of the words, phrases, sentences or provisions of this agreement are found to be unlawful or otherwise unenforceable, those words, phrases, sentences or provisions shall be considered severed from the remainder of the agreement.
If Stage Academy choses not to enforce one of the provisions of this agreement, this does not stop Stage Academy from enforcing the same provision in the future.
The agreement shall be governed by and construed in accordance with the laws of England and Wales and any dispute, proceedings or claim shall fall within the jurisdiction of the English courts.